FAQ
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What is Paw Years?
At Paw Years, we believe that using design can make your dog or cat more than the center of attention. It can make them unforgettable. We craft designer bandanas that celebrate the loyal companions who bring us joy every day and turn them into legends everywhere they go.
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What are Paw Years bandana sizes and materials?
Our 100% polyester bandanas come in two sizes: Regular (20" x 10" inches) and Large (27" x 13" inches). The Regular fits most cats and small to medium dogs. For medium to large pets, we recommend the Large. If you're unsure, go Large for the best fit. To keep your bandana looking fresh, machine wash cold and tumble dry on low.
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How long will my order take?
Most orders are processed within 2 days and typically arrive within 14 days. You'll receive tracking information once your order ships.
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What is your return policy?
You have 30 days after delivery to request a return if your item arrives damaged, misprinted, or incorrect. Please email support@pawyears.com to start a return and include your order number and a photo of the item. Full return policy.
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Can I cancel my order?
Currently, we cannot guarantee cancellations once an order is placed, as it begins processing quickly. If you need help, reach out to support@pawyears.com right away, and we'll do our best to assist.
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Do you offer exchanges?
We don't offer direct exchanges, but if your item is eligible for a return (see Full return policy), you can return it and place a new order.
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Where do you ship?
We offer free shipping on all orders within the United States. Currently, we do not offer international shipping.
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Have more questions?
Feel free to contact us here. We're happy to help!